We use the subscription feature as a payment plan for their total payment. We have free memberships and all premium content is provided by bundle.
I hate that when billing fails for a client the system automatically cancels their billing profile. Then a week or month later the person comes back to us ready to resume their payments and I have to setup a new custom product or coupon to set them up again.
We should have the option to specify what happens when billing fails. It can either cancel as it is, or can go into a suspended state that the customer can resume themselves by entering an updated credit card, or we can manually change it to active or truly canceled. Suspended accounts should also show up on a report.
Thank you for this suggestion! This feature request or some aspect of the functionality suggested is currently being reviewed for possible inclusion in a future update. If there is additional information, this post will be updated to reflect it.