Answered

Can I track who has downloaded a free item?

Can I track who has downloaded a free item? (downloaded on our site without member needing a ccard on file?) We want to be able to see who has downloaded free content... Is that possible?

Answer
There is not a built-in way to do this in MM. There are a number of file download protection plugins and WordPress Download Manager is one we've seen our customers use. Some plugins like this allow you to track who has downloaded a file.

You can use the Activity Log to see if a member accessed the download page:
https://membermouse.freshdesk.com/support/solutions/articles/9000020508-auditing-member-activity-using-the-activity-log

 


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