Deferred

Retroactive Customer Refund

Sometimes customers forget to add the coupon code to the sale.


They eventually email me asking to apply the coupon.


Currently, there is no way to refund them a partial amount.


The only workaround is refunding them everything with the hope that they will purchase the product again, but this isn't always the case.


I would like to have the ability to issue a partial refund to compensate for coupon codes that weren't used. 


Thanks


1 person likes this idea

I hope this is implemented! 


Until then, I go to the processor (like Stripe) and issue a partial refund that way.

That's actually a very helpful solution for now. Thank you!

Thank you for this suggestion! This feature request or some aspect of the functionality suggested is currently being reviewed for possible inclusion in a future update. If there is additional information, this post will be updated to reflect it.


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