Answered

Is Cart abandoment possible?

Do you guys support cart abandonment follow up emails? If so, how can I set this up?


Thanks a lot in advance!

Answer
Currently, there is not an automated way to do this. If you are using an offsite payment method such as PayPal, then member accounts in "pending activation" status can be indicators of abandoned purchases. You can search the Manage Members area for accounts in this status in order to manually extract a list of email addresses.

See:
https://membermouse.freshdesk.com/support/solutions/articles/9000020296-browsing-members
https://membermouse.freshdesk.com/support/solutions/articles/9000020319-exporting-members

 


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