Download MM 2.2.6

Basic Troubleshooting

A number of issues can be traced to plugin or theme conflicts. You can easily determine if the issue you're experiencing is related to MemberMouse or a conflict coming from other software by enabling MemberMouse Safe Mode.

Release Notes

MM 2.2.6 Release Notes

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Change History (times in PST)

Date Version
Description Suggested Action
September 26, 2016 2.2.6-100
Initial release Manual upgrade of the plugin required
October 4, 2016 @ 4PM 2.2.6-101 Resolved Issues: 226-1, 226-2, 226-3,
226-4, 226-5

Manual upgrade of the plugin required
October 19, 2016 @ 10AM 2.2.6-102 Resolved Issues: 226-6, 226-7
Manual upgrade of the plugin required
November 11, 2016 @ 6PM 2.2.6-103 Resolved Issues: 226-8, 226-9
Manual upgrade of the plugin recommended
December 30, 2016 @ 1AM 2.2.6-104 Mailchimp provider updated to use API version 3.0
None; unless you're explicitly experiencing issues
with MailChimp, then a Repair Install is required.
MM menu: General Settings > Manage Install >
Repair Install 
January 8, 2017 @ 1PM 2.2.6-105 CIM integration updated None; unless you're explicitly experiencing issues
with Auth.netCIM, then a Repair Install is required.
MM menu: General Settings > Manage Install >
Repair Install 
April 19, 2017 @ 12PM 2.2.6-106 Credit Card Expiration date dropdown menu updated to include years past 2030 None

Known Issues 

There are no known issues at this time.

Resolved Issues

If you're experiencing an issue that has been resolved then download the latest version of the MemberMouse plugin using the link at the top of this page and perform a manual upgrade.

226-1: Webforms missing
The menu item for the Webforms feature is not present.

226-2: Card on file purchase issue
When an admin attempts to make a purchase through the Access Rights tab using the Card on File, a blank dialog box appears and the purchase is not completed. 

226-3: API order requests are not processed
When a order is placed using the purchaseBundle API call, the order is not registered or processed.

226-4: Unable to translate default 'State' dropdown
On the checkout form, the default value in the state dropdown menu is not available for translation. 

226-5: Turkish currency format is incorrect
The Turkish currency is an outdated format.

226-6: SmartTag shortcut not created for custom fields

After a custom field is created under Checkout Settings, the shortcut link usually found by clicking on the button in the Form SmartTag column is not created. 

226-7: International transactions through PayPal trigger a payment gateway mismatch

When a non-USD transaction occurs, PayPal sends the trial amount and recurring amount in differently named fields. Because of this, the order item goes into a limbo status we call "payment gateway mismatch".

226-8: Multiple attempts to use an incorrect credit card number sometimes creates a complimentary account

When an incorrect credit card number is entered multiple times on the checkout form, this sometimes results in the order being processed as complimentary.

226-9: Failed PayPal order occasionally results in complimentary access

Customers checking out with PayPal are sometimes improperly given complimentary access without having to go through a successful payment