Customer Support 4

• Where Do I Find My Support PIN?
• MemberMouse Support Policy
• How To Get Fantastic Support
• Phone Support

Installing and Upgrading 10

• Download and Manual Upgrade Instructions for MemberMouse v2.3.0/2.3.1
• Installation Error - File Exceeds the upload_max_filesize
• Installation Error - Destination folder already exists
• Installing MemberMouse
• Installing MemberMouse on a Local Host

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MemberMouse Account FAQ 14

• Advanced Plan Additional Features
• Upgrading to an Advanced Plan
• Upgrading your MemberMouse License
• Customize Billing Information on MemberMouse Receipts
• Requesting a Staging License

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General FAQ 10

• Migrating MemberMouse to a New Server
• Configuring Caching on Your Server
• Does MemberMouse Support Tax or VAT?
• Migrating from a Staging Site
• Can I Modify the MemberMouse Code?

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Pre-Sales FAQ 40

• Can I have both PayPal and Stripe payment options on my checkout page?
• If I have a PayPal integration enabled, do one-click upsells work?
• If a customer buys via Stripe, and then later buys an upsell, do they have to enter card details again?
• Is it possible to do 1-click upsells if a customer buys a product instead of a membership?
• Do you offer a discount on annual plans?

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WordPress FAQ 9

• WordPress Compatibility
• What changes can I expect if I upgrade to WordPress v.5.0?
• Protect Content on Category or Blog WordPress Template Pages
• Extra Lines Are Being Added When Using SmartTags
• Hide Comments from Pages

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General Data Protection Regulation (GDPR) FAQ 9

• What features does MemberMouse have to help with GDPR compliance?
• Is there a way to comply with the 'right to erasure' or 'right to be forgotten'?
• Do you have a Data Processing Agreement (DPA)?
• Can I allow my members to confirm opt-in to receive emails from me?
• Can I export a member's personal data?

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