Customer Support 4

• Where Do I Find My Support PIN?
• MemberMouse Support Policy
• How To Get Fantastic Support
• Phone Support

Installing and Upgrading 7

• Installing MemberMouse
• Recommended Action Before Upgrading to or Installing MM 2.2.6 or above
• Installing MemberMouse on a Local Host
• Troubleshooting MemberMouse on a Local Host
• Uninstalling MemberMouse

See all 7 articles

MemberMouse Account FAQ 13

• Advanced Plan Additional Features
• Upgrading to an Advanced Plan
• Customize Billing Information on MemberMouse Receipts
• Requesting a Staging License
• How Do I Cancel My MemberMouse Account

See all 13 articles

General FAQ 9

• Migrating MemberMouse to a New Server
• Configuring Caching on Your Server
• Does MemberMouse Support Tax or VAT?
• Migrating from a Staging Site
• Can I Modify the MemberMouse Code?

See all 9 articles

Pre-Sales FAQ 40

• Can I have both PayPal and Stripe payment options on my checkout page?
• If I have a PayPal integration enabled, do one-click upsells work?
• If a customer buys via Stripe, and then later buys an upsell, do they have to enter card details again?
• Is it possible to do 1-click upsells if a customer buys a product instead of a membership?
• Do you offer a discount on annual plans?

See all 40 articles

WordPress FAQ 9

• WordPress Compatibility
• What changes can I expect if I upgrade to WordPress v.5.0?
• Protect Content on Category or Blog WordPress Template Pages
• Extra Lines Are Being Added When Using SmartTags
• Hide Comments from Pages

See all 9 articles

General Data Protection Regulation (GDPR) FAQ 9

• What features does MemberMouse have to help with GDPR compliance?
• Is there a way to comply with the 'right to erasure' or 'right to be forgotten'?
• Do you have a Data Processing Agreement (DPA)?
• Can I allow my members to confirm opt-in to receive emails from me?
• Can I export a member's personal data?

See all 9 articles