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Join us for OFFICE HOURS with Founder/CEO Eric Turnnessen on Friday, MAY 27
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FAQ

MemberMouse Account FAQ 13
  • Upgrading your MemberMouse License
  • Requesting a Staging License
  • Can I Get my Receipt as a PDF or an Invoice?
  • How to Update Your Credit Card / Billing Details
  • Why Can't I Restore my Canceled Account?
See all 13 articles
General FAQ 11
  • Does MemberMouse Support Tax or VAT?
  • Can I Modify the MemberMouse Code?
  • Login Form Doesn't Show Error Notifications
  • Payment Settings FAQ
  • Checkout Settings FAQ
See all 11 articles
Pre-Sales FAQ 42
  • Can I have both PayPal and Stripe payment options on my checkout page?
  • If I have a PayPal integration enabled, do one-click upsells work?
  • If a customer buys via Stripe, and then later buys an upsell, do they have to enter card details again?
  • Is it possible to do 1-click upsells if a customer buys a product instead of a membership?
  • Can your team set up MemberMouse for me?
See all 42 articles
WordPress FAQ 9
  • WordPress Compatibility
  • What changes can I expect if I upgrade to WordPress v.5.0?
  • Protect Content on Category or Blog WordPress Template Pages
  • Extra Lines Are Being Added When Using SmartTags
  • Hide Comments from Pages
See all 9 articles
General Data Protection Regulation (GDPR) FAQ 9
  • What features does MemberMouse have to help with GDPR compliance?
  • Is there a way to comply with the 'right to erasure' or 'right to be forgotten'?
  • Do you have a Data Processing Agreement (DPA)?
  • Can I allow my members to confirm opt-in to receive emails from me?
  • Can I export a member's personal data?
See all 9 articles
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