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Solution home
FAQ
Customer Support
4
How To Get Fantastic Support
Where Do I Find My Support PIN?
Phone Support
MemberMouse Support Policy
Installing and Upgrading
10
Download and Manual Upgrade Instructions for MemberMouse v2.3.0+
Installation Error - File Exceeds the upload_max_filesize
Installation Error - Destination folder already exists
Installing MemberMouse on a Local Host
Troubleshooting MemberMouse on a Local Host
See all 10 articles
MemberMouse Account FAQ
14
Upgrading your MemberMouse License
Requesting a Staging License
Can I Get my Receipt as a PDF or an Invoice?
How to Update Your Credit Card / Billing Details
Why Can't I Restore my Canceled Account?
See all 14 articles
General FAQ
10
Configuring Caching on Your Server
Does MemberMouse Support Tax or VAT?
Can I Modify the MemberMouse Code?
Login Form Doesn't Show Error Notifications
Payment Settings FAQ
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Pre-Sales FAQ
41
Can I have both PayPal and Stripe payment options on my checkout page?
If I have a PayPal integration enabled, do one-click upsells work?
If a customer buys via Stripe, and then later buys an upsell, do they have to enter card details again?
Is it possible to do 1-click upsells if a customer buys a product instead of a membership?
Can your team set up MemberMouse for me?
See all 41 articles
WordPress FAQ
9
WordPress Compatibility
What changes can I expect if I upgrade to WordPress v.5.0?
Protect Content on Category or Blog WordPress Template Pages
Extra Lines Are Being Added When Using SmartTags
Hide Comments from Pages
See all 9 articles
General Data Protection Regulation (GDPR) FAQ
9
What features does MemberMouse have to help with GDPR compliance?
Is there a way to comply with the 'right to erasure' or 'right to be forgotten'?
Do you have a Data Processing Agreement (DPA)?
Can I allow my members to confirm opt-in to receive emails from me?
Can I export a member's personal data?
See all 9 articles