The latest version of WordPress supported by MemberMouse is:

WordPress 5.5.x


NOTE about WP 5.3+ - WordPress 5.3.x was released on November 12th, 2019, and introduced an Administrative Email Verification Feature.  We have identified an issue that will periodically occur (by default, every six months) with any version of the MemberMouse plugin.  When the issue manifests, any Administrator logging in using the MemberMouse login page will be redirected to the Error Core Page, and the message "on=confirm_admin_email" will be appended to the URL in the browser address bar.  Administrators encountering this can proceed to the WordPress Admin dashboard manually, by going to yoursite.com/wp-admin.  We are working on a fix for this issue, to be included in a future version.  If you encounter this behavior, you can restore normal function to the MemberMouse Login page by temporarily setting the WordPress login page as default from MemberMouse > General Settings > Other Settings, log out and back in again to verify your Administrative email address, and then reset the MemberMouse login page as default.  If you have any questions, please feel free to contact our support team.  


NOTE - Before upgrading to 5.0, please view our article on What changes can I expect if I upgrade to WordPress v.5.0?


It is always best to have a current site backup before upgrading your version of WordPress.  Your hosting provider should be able to assist you with securing a backup.  


Downgrading to a Previous Version of WordPress


If you've accidentally upgraded to a version of WordPress that is higher than the version we currently support, you can downgrade to the previous version of WordPress by following these instructions:

WordPress Release Archive




Restoring Site from a Backup


If issues were caused by upgrading to an unsupported version of WordPress and the issues persist after downgrading you'll need to restore your site to a latest backup prior to upgrading. If you're unsure about how to do this, your hosting provider should be able to provide some assistance.