1. In the MemberMouse menu go to Product Settings and click on the Products tab.

  2. Click the  button.

    Note: after creating a product you can edit the settings at any time by clicking the icon.

  3. A dialog box will pop up containing all of the options available for configuring a product. To learn more about each option, consult the Product Options table below.

    If you're editing the product and it has been purchased at least once you'll see the following message at the top of the product dialog:

    This indicates that certain properties of the product have been locked to avoid accidental editing. If your site has been running for a while and this product has been purchased numerous times it's usually best not to edit these locked properties. In this case, it's best to create a new product with the new configuration and use it in addition to the current product. However, if you're just working on building your site or not a lot of customers have purchased the product then you can click to unlock the properties and edit them directly.

    IMPORTANT: When you edit a product that has already been purchased, the changes will only effect new customers who buy the product going forward. Existing customers who have already purchased the product will be unaffected by the changes.

  4. After configuring the product, click the  button to save your settings.

Product Options


The name of the product is visible on the checkout page if a product is being purchased directly. In any other case the name of the membership level or bundle that the product is associated to will be displayed on the checkout page. NOTE: Special characters (such as &, -, #) should be avoided in product names as they can sometimes cause issues.


Set the status to Active or Inactive. Inactive products cannot be purchased.

SKUEnter a number to track and manage this product internally.

Associated Access

Click the None radio button for a one-time product purchase. Click the Membership Level radio button to reveal a drop down menu and choose a membership level (as shown below) or click the Bundle radio button and choose a bundle.

Note:  Each product can be associated to only one membership level or bundle. Although, you may have multiple products associated with each membership level or bundle. Learn more on the Product Overview article.

Free Trial or Paid Trial

Check the check box to include a trial period for this product.

If you checked the box, you may enter a price to charge for the trial. Enter a price of 0.00 if you wish to create a free trial. Then enter the number of days, weeks, months or years the trial period should last. These settings can be used to create an "introductory price" that will change at a later date.
Limit Purchase of Trial Product

Checking this option instructs MemberMouse to only allow each member to purchase the trial once. If this is checked, the second time a member attempts to purchase this product they will be redirected to the checkout page and instructed to purchase the alternate product.

If you checked the box, an Alternate Product drop down will be displayed. This is the product that members will be instructed to purchase following an attempt to purchase this trial product more than once.

This is required. Enter the price you want to charge for this product.

Check the box for Subscription if you would like the member's payment to recur for a certain period of time. Now, enter the Rebill Period in terms of days, weeks, months, or years to set a rebilling cycle that starts as soon as the member purchases the product.

To set up a Payment Plan or limit the amount of times a member is rebilled, check the box limit to and set the number of payments.  Ex, if you want to bill a total of 3 times in monthly increments, set the limit to 3 payments and the rebill period to 1 month. That will bill the first time when the customer signs up (assuming there is not a trial), then the second charge 1 month later, and the final charge 1 month after that.

NOTE: If you are attaching this product to a membership level or bundle that is set to expire, you must limit the number of subscription payments to match the time to expiration. Otherwise the access will be revoked on the date of expiration, but the subscription payments will continue indefinitely.

Requires Shipping

Check the box if you need to ship a physical product and require a shipping address from the member.


Add a description to be displayed on checkout form when the [MM_Form_Data name='productDescription'] SmartTag is used. Learn how to use MM_Form_Data SmartTag in this article.

CommissionsNOTE: In order to take advantage of the power offered by commission profiles and partner payouts you either need to use an affiliate provider that MemberMouse integrates with directly or use affiliate push notifications or WordPress hooks to integrate with your affiliate provider. Read this article to learn more about integrating with your affiliate system.

The commission profile selected here defines the rules that MemberMouse should follow when determining how to track commissions when this product is purchased. When "Use system default" is selected, the commission profile set as the default on the Commission Profiles page will be used. Otherwise, the specific commission profile selected will be consulted when this product is purchased.

Partner payouts are useful when you have a deal with a partner that says they should be paid a certain amount on every sale of this product. You can set up one or more partner payouts by specifying the affiliate ID of the partner as defined in your affiliate management system and then selecting a commission profile that should be used to determine how to track commissions for that partner. Partner payouts will be paid out every time this product is purchased in addition to any commissions owed to a referring affiliate. Click the icon to add additional partner payouts and click the  icon to remove partner payouts.

Purchase Confirmation Message

This field will only be displayed if your site is configured to use an onsite payment method that supports card-on-file functionality. What's entered here will be displayed to the member in a dialog when they click a 1-click purchase link indicating that they want to purchase a product using their card on file. It will look something like this:

You can put whatever text you want here and you can use the MM_Form SmartTag with the type attribute set to 1clickpurchase in order to display dynamic product information such as product name and price, display form elements to collect shipping information and collect and apply a coupon code.

There are default templates provided that show you how to use SmartTags to display this information. Just click the template you want to insert next to the Insert Template label. Read the '1clickpurchase' section of this article to learn more about customizing the MM_Form SmartTags.

Depending on the amount of content you put in this field you may need to adjust the size of the purchase confirmation dialog. Read this article for instructions on how to change the size of the purchase confirmation dialog.