We've released a new versions of MemberMouse with improved reliability of SmartTag processing.
Recommended Action: Upgrade to the latest version of MemberMouse. You can do this by following the steps listed in Manually Upgrading MemberMouse
On July 23, 2015, WordPress released version 4.2.3 which includes a security fix that changed the functionality of the Shortcode API, which MemberMouse internally uses to power its SmartTag feature.
We have just become aware of a side effect of the recently released update that is causing certain SmartTags to be processed incorrectly, resulting in errors on the effected sites.
We are currently recommending that customers who have not yet upgraded to version 4.2.3 hold off updating to avoid a disruption in business. You may have to disable WordPress auto-update functionality in order to ensure that this doesn't happen.
For those customers who have already updated to version 4.2.3 (or who have automatic updates enabled), please review the sections below for a list of known effected functionality, short-term workarounds and updates on a resolution.
More information can be found about WordPress version 4.2.3 and what was changed via this link: https://make.wordpress.org/core/2015/07/23/changes-to-the-shortcode-api/
Effected SmartTags & Short-Term Workarounds
As of now this is what we know has been effected along with workarounds when possible:
The following SmartTags are not processed correctly:
Submit Button Workaround Code
<div style="display:none;">[MM_Form_Button type='submit']</div>
Apply Coupon Workaround Code
My Account Page
The following SmartTags no longer work:
The following SmartTag is not processed correctly:
Contact Support Message Code
<p class="mm-error">In order to update your account please email our support team at firstname.lastname@example.org.</p>
The following SmartTag no longer works:
Given that this SmartTag doesn't work, customer can't automatically cancel their accounts. For the time being this SmartTag should be replaced with a message instructing your customers to email your support team in order to cancel their account. Upon receipt of these emails you can then cancel their account via the MemberMouse manage members area.
Regular purchase links work. 1-click purchase links no longer work.
In order to enable customers to continue to purchase products in scenarios where they would usually be doing this via 1-click purchase links, the 1-click functionality should be disabled. To disable purchase links from becoming 1-click purchase links use the
useCardOnFileattribute as follows on all of your purchase links:
[MM_Purchase_Link productId='24' useCardOnFile='false']