When you reach 80% of your current membership level's member capacity, a message will be displayed on your WordPress admin panel notifying you that you are close to your limit. Our Accounts team will also reach out to you by email.
If you do not upgrade and the limit is surpassed, you will incur overage charges monthly on the billing cycles moving forward. The overage charge is $10 per month per 1,000 members over. Once it is assessed it will be a recurring charge, unless the plan is upgraded.
Before paying for that next billing cycle, you will have an opportunity to preview the overage charges. If you decide to proceed without upgrading, and you incur overage charges, you agree to pay them on or before the next billing date, or your account will be canceled and the plugin deactivated. You will not lose any data, but you will have to upgrade to a plan with a higher member limit to reactivate your account and the plugin.
The MemberMouse plan options and their member limits are as follows:
Builder Plan - 5,000 members ($39.95 per month)
Growth Plan - 10,000 members ($59.95 per month)
Advanced Plan - 50,000 members, plus additional features ($99 per month)
Premium Plan - 100,000 members, Advanced Plan features plus sticky.io Integration and phone support ($299 per month)
Professional Plan - Unlimited members, Advanced Plan features plus sticky.io Integration and phone support ($599 per month)
For a side-by-side comparison and pricing of all the MemberMouse plans follow this link.