The PayPal IPN Log allows you to monitor communication between the MemberMouse plugin on your site and PayPal. To view the log:
- Go to MemberMouse > Logs
- Click the tab that says "PayPal IPN Log"
- Go to MemberMouse > Payment Settings
- Under the PayPal settings, Click the button that says View PayPal IPN Log:
The IPN log shows successful transactions as well as payment issues (such as a card being declined). You can also see specific details related to each specific IPN. Below, you can see the different columns found in the log, along with a description of what you can expect to find under each column:
This is the affected member's email address. If you click on it, it will take you to the Member Details area in MemberMouse for that member.
This is the associated Order # in PayPal. If you click on it, it will take you to the associated information in your PayPal account dashboard. You'll need to be logged in to your PayPal account to view this information.
In this section, you can see the specific PayPal Transaction ID number for each IPN.
This field shows what type of transaction this IPN is referencing. You will see items listed here that show the specific type, such as: Sign ups, Payments, and Cancellations.
This column shows the status sent along with the IPN. You can also view this status in the IPN Details window that comes up when clicking "View IPN Details."
When you select the link for "View IPN Details," a popup window will show and display more detailed information about the specifics conveyed during communication between PayPal and MemberMouse.
This is the date and time at which the event occurred.