Common Issues : MemberMouse Support

Join us for OFFICE HOURS with Founder/CEO Eric Turnnessen on Friday, JULY 30
to get answers to your setup, functionality or general membership questions. Learn more and register

Solution home Troubleshooting

Common Issues

Troubleshooting Common Issues

Installation Error - File Exceeds the upload_max_filesize

Tue, 19 Jan, 2021 at 3:51 PM
Installation or Activation Error - This site is not authorized to use the MemberMouse plugin

Fri, 11 Dec, 2020 at 9:44 AM
When Logged in as an Administrator I'm Seeing an Error Page

Thu, 25 Oct, 2018 at 9:14 PM
Help! I Can't Login

Thu, 28 Jun, 2018 at 9:04 AM
Emails Are Not Being Sent

Sun, 3 Jan, 2021 at 8:19 AM
Can't Login to wp admin

Thu, 28 Jun, 2018 at 6:17 AM
Checkout Page Not Working

Thu, 25 Jul, 2019 at 6:16 PM
WordPress database error: Specified key was too long

Thu, 1 Nov, 2018 at 3:03 PM
Warning: Creating default object from empty value Message

Thu, 28 Jun, 2018 at 8:52 AM
Getting 404 Errors When Clicking SmartTag Links

Fri, 27 May, 2016 at 5:10 PM