General Data Protection Regulation (GDPR) FAQ : MemberMouse Support

PLEASE NOTE: Our support desk will be closed Monday, MAY 30 in observance of Memorial Day. Any questions received will be answered as soon as possible on Tuesday. Enjoy the holiday!

Join us for OFFICE HOURS with Founder/CEO Eric Turnnessen on Friday, MAY 27
to get answers to your setup, functionality or general membership questions. Learn more and register

Solution home FAQ

General Data Protection Regulation (GDPR) FAQ

What features does MemberMouse have to help with GDPR compliance?

Wed, 16 Jun, 2021 at 2:51 PM
Is there a way to comply with the 'right to erasure' or 'right to be forgotten'?

Wed, 9 May, 2018 at 11:54 PM
Do you have a Data Processing Agreement (DPA)?

Thu, 10 May, 2018 at 10:43 AM
Can I allow my members to confirm opt-in to receive emails from me?

Thu, 10 May, 2018 at 9:29 AM
Can I export a member's personal data?

Thu, 10 May, 2018 at 12:21 AM
Does MemberMouse have features to help gather consent?

Thu, 10 May, 2018 at 9:31 AM
How can I verify a member's identity when complying with subject access requests?

Thu, 10 May, 2018 at 11:08 AM
When I use the Forget Member feature, does it also remove information from integrated providers?

Wed, 31 Jul, 2019 at 4:22 PM
What's the difference between the Forget Member and Delete Member features?

Thu, 10 May, 2018 at 1:57 PM